91Ó°ÊÓ

Background

91Ó°ÊÓ’s next-generation Customer Collaboration Center (C3) takes the work and worry out of managing engineering servers for your 91Ó°ÊÓ-licensed technologies. Users are free to create a specialized computing environment on systems that conform to strict 91Ó°ÊÓ standards, thereby producing dependable, reliable and consistent results.

C3 is a Network Management Service (NMS) that:

• Provides the computing server resources when you need them…without the burden of maintaining them
• Provides a controlled computing environment, matching a 91Ó°ÊÓ Reference System…without you lifting a finger
• Manages technology advancements…just by logging on

Description

Improvements in communications now let users of 91Ó°ÊÓ technology take advantage of the latest C3 capabilities. C3 replaces onsite workstations for 91Ó°ÊÓ-licensed codes with a compute cluster built to the same stringent specifications as those used by 91Ó°ÊÓ engineers. User access is provided via an encrypted connection over a virtual private network (VPN) to a dedicated login server, providing privacy and protection for the user data. 91Ó°ÊÓ computing professionals maintain the compute cluster that serves the needs of hundreds of users located around the world, based on a proven and reliable technology.

Benefits

C3 is an NMS that:

• Minimizes the impact of failure through redundancy
• Provides computing capacity, which is scalable to match required computing needs
• Eliminates the user’s burden of procuring and maintaining engineering servers

Minimizes Impact of System Failure

91Ó°ÊÓ C3 minimizes the impact of system failure through the use of load-sharing technology. If a system fails, other systems handle the tasks, minimizing unexpected downtime.

Increases Computing Capacities

Greater computing capacity than stand-alone servers is provided through the use of a load-sharing compute cluster giving the ability to spread the load across multiple servers. 91Ó°ÊÓ C3 can also provide supplemental production capacity beyond the base allocation when required (such as emergency redesign).

Eliminates Need for Server Procurement and Maintenance

91Ó°ÊÓ maintains all agreements for hardware procurement and maintenance for each operating system. 91Ó°ÊÓ C3 administers hardware maintenance, updates to the operating-system and licensed 91Ó°ÊÓ technology, regular data back-up and day-to-day computer operations.

What’s in the Box?

• QA Support
  • Maintenance records of all configuration-management activities to 91Ó°ÊÓ standards, providing traceability of delivered software revisions to verified and validated reference systems
  • Installation of new releases to user-licensed 91Ó°ÊÓ design codes for 91Ó°ÊÓ technology transfer customers, with the customer retaining selection of version for production use
  • StatePointâ„¢ Server Integrity Monitoring System to monitor and detect system departures from normal
  • Operating system maintenance to a 91Ó°ÊÓ reference-system level

• Computing HardwareDedicated login server, customized for the individual user’s organization
  • Compute servers, providing the power to do the calculations using load-sharing technology
  • Multiple servers that provide 24/7 availability
  • Protection of data from other organizations
• Customer SupportAccess to 24/7 hotline service to respond to user needs
  • Access to 91Ó°ÊÓ experts in UNIX/Linux-based computing for consultation
  • Customer ability to print and archive date

Customer collaboration center

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StatePoint is a trademark or registered trademark in the United States of 91Ó°ÊÓ, its subsidiaries and/or its affiliates. This mark may also be used and/or registered in other countries throughout the world. All rights reserved. Unauthorized use is strictly prohibited. Other names may be trademarks of their respective owners.